Calm, Customer-Focused Repossession Lot Attendant

Paramount Lender Solutions, LLC; Lancaster (CA); Presencial; USD 23 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) plan

Health insurance

Medical, dental, and vision coverage

Life insurance

Paid time off

Paid training

Resumo da oferta

Paramount Lender Solutions, LLC in Lancaster, California, is seeking a dependable Lot Attendant to manage the repossessed vehicle and personal item lot, Monday–Friday, 9:00 AM to 5:30 PM. You will receive vehicles from recovery agents, inspect and secure belongings, maintain inventories, assist with releases, and de-escalate tense situations while upholding safety and company policies.

This role requires a detail-oriented, customer-focused individual who communicates clearly and works with

Qualificações

• High school diploma or equivalent.
• Valid driver's license and a clean driving record; must be 22+ for insurance purposes.
• Excellent customer service and ability to stay calm with upset customers.
• Strong verbal communication, conflict-resolution, and problem-solving skills.
• Ability to enforce company policies while maintaining professionalism and discretion.

Responsabilidades

• Receive vehicles from Recovery Agents and third-party vendors.
• Inspect and clean vehicles; bag, label, and secure personal property.
• Maintain inventories of vehicles, personal property, and lot equipment.
• Assist customers with vehicle releases; verify identification and paperwork.
• De-escalate difficult situations while following procedures.
• Maintain a clean, organized, secure vehicle lot and customer service area.
• Communicate effectively with Recovery Agents, management, coworkers, and customers.
• Perform additional duties as assigned.

Conhecimentos

Strong customer service skills

Excellent verbal communication

Problem-solving skills

Attention to detail

Ability to stay calm with upset users

Organizational skills

Formação académica

High school diploma or equivalent

Ferramentas

Smartphones & tablets

Descrição da oferta de emprego

Paramount Lender Solutions, LLC in Lancaster, California, is seeking a dependable Lot Attendant to manage the repossessed vehicle and personal item lot, Monday–Friday, 9:00 AM to 5:30 PM. You will receive vehicles from recovery agents, inspect and secure belongings, maintain inventories, assist with releases, and de-escalate tense situations while upholding safety and company policies.

This role requires a detail-oriented, customer-focused individual who communicates clearly and works with