Renewals & Upsells CAM — Hybrid

Sage; Lawrenceville (GA); Hybrid; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Health, dental, and vision coverage

401(k) retirement match

32 days paid time off

Parental leave (18 weeks)

Tuition reimbursement

Wellness rewards program

Career development resources

Volunteer days

Zusammenfassung

Sage is seeking a Customer Account Manager to generate revenue within our existing installed base for Medium Segment customers. This hybrid role requires coordinating with channel partners, internal Sage teams, and customers to drive add-on sales, migrations, and renewals.

The CAM will use Salesforce and Fusion to manage activities, forecast accurately, and contribute to growth through proactive engagement and cross-selling across Sage products and services.

Qualifikationen

• 3+ years of indirect Sales experience (channel) preferred.
• Advanced Microsoft Office and computer skills.
• Detail-oriented, with strong organizational and time management skills.
• Strong propensity for learning new systems and processes for development.
• Must be self-motivated and can work in a collaborative team environment.
• Problem-solving and innovation experience; project management
• Software/SaaS industry experience preferred
• B2B consultative sales experience.

Aufgaben

• Manages the renewal process for Accounts.
• Develop and maintain a strategic plan to proactively engage with assigned customers.
• Resolve open issues and escalate customer concerns to the appropriate stakeholders.
• Build strong customer relationships and deliver customer-centric solutions.
• Utilize Fusion and Salesforce to track and maintain accurate records of all activities.
• Maintain a high degree of accuracy in monthly and quarterly forecasting.
• Manage additional projects and assignments as defined by the needs of the business.

Tools

Salesforce

Fusion

Microsoft Office

Jobbeschreibung

Sage is seeking a Customer Account Manager to generate revenue within our existing installed base for Medium Segment customers. This hybrid role requires coordinating with channel partners, internal Sage teams, and customers to drive add-on sales, migrations, and renewals.

The CAM will use Salesforce and Fusion to manage activities, forecast accurately, and contribute to growth through proactive engagement and cross-selling across Sage products and services.