Hybrid Strategic Account Manager – Upsell & Renewals

Sage City; Atlanta (GA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Competitive salaries

Health, dental and vision

401(k) company match

PTO: 32 days

Parental leave

Volunteer days

Tuition reimbursement

Wellness program

Career development

Job summary

Sage City is seeking a results‑driven sales professional to manage renewals, upsell and cross‑sell within our Medium Segment install base. The role is hybrid, with three days in the Atlanta office, and offers a comprehensive benefits package to support work‑life balance.

You will leverage Fusion and Salesforce to maintain accurate forecasts, build strong customer relationships, and execute strategic plans with channel partners and Sage teams.

Qualifications

• 3+ years indirect channel sales experience.
• Advanced Microsoft Office and computer skills.
• Detail oriented with strong organizational and time management skills.
• Strong propensity for learning new systems and processes.
• Self-motivated and able to work collaboratively in a team environment.

Responsibilities

• Manage renewals and generate upsells/cross-sells with assigned customer base.
• Develop and maintain a strategic plan to engage with customers and channel partners; resolve issues and escalate as needed.
• Build strong customer relationships and deliver customer-centric solutions.
• Utilize Fusion and Salesforce to track activities, close dates, pipeline and leads.
• Forecast monthly and quarterly with a high degree of accuracy.

Skills

Indirect sales

MS Office

Attention to detail

Learning agility

Team collaboration

Tools

Salesforce

Fusion

Job description

Sage City is seeking a results‑driven sales professional to manage renewals, upsell and cross‑sell within our Medium Segment install base. The role is hybrid, with three days in the Atlanta office, and offers a comprehensive benefits package to support work‑life balance.

You will leverage Fusion and Salesforce to maintain accurate forecasts, build strong customer relationships, and execute strategic plans with channel partners and Sage teams.