Remote SMB Growth & Upsell Account Manager

CompanyCam, Inc.; Northern (KY); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Equity

Uncapped commission

Job summary

CompanyCam is seeking an Account Manager, SMB to grow our current customer base from within the United States. This remote role focuses on identifying upsell opportunities, educating customers on higher-tier plans or adding users, and driving revenue in a fast-paced SaaS environment.

You will collaborate with Customer Success to understand processes, demo features, and build trusted relationships, delivering value and long-term growth for both customers and CompanyCam.

Qualifications

• 3+ years of experience in account management, sales, or similar revenue-generating roles.
• Excellent written and verbal communication skills.
• Experience with SaaS or technology preferred, especially high-volume SMB accounts.

Responsibilities

• Lead the growth and expansion of our current customer base by identifying upsell opportunities.
• Educate customers on upgrading or adding users to enhance their experience with CompanyCam.
• Proactively meet with customers to understand their processes and challenges.
• Perform product demos to showcase features and solutions to potential customers.
• Partner with CSMs to identify growth opportunities within accounts.
• Create a pipeline of opportunities and maintain forecasts for growth.
• Listen to customer feedback to inform product and marketing strategies.

Skills

Account management

Sales experience

Communication skills

Growth mindset

Tools

Salesforce

Job description

CompanyCam is seeking an Account Manager, SMB to grow our current customer base from within the United States. This remote role focuses on identifying upsell opportunities, educating customers on higher-tier plans or adding users, and driving revenue in a fast-paced SaaS environment.

You will collaborate with Customer Success to understand processes, demo features, and build trusted relationships, delivering value and long-term growth for both customers and CompanyCam.