Renewals & Payments Specialist

The Aaron's Company, Inc.; Lake City (FL); On-site; USD 19,286 - 19,975; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

401(k) plan with contribution matching

Job summary

A leading retail company is seeking a Customer Account Advisor in Lake City, Florida. This role involves managing customer accounts, driving payment collections, and initiating lease agreement renewals through direct customer interactions. Candidates must be at least 21 years old, possess strong communication skills, and have relevant experience in customer service. The position offers competitive hourly pay and various benefits including medical insurance and paid time off.

Qualifications

• Minimum 21 years old with a valid driver's license.
• Two years of retail/customer service experience preferred.
• Ability to lift up to 50 lbs. without help.

Responsibilities

• Maintain customer accounts and update information.
• Contact customers for lease agreements.
• Assist with sales team as needed.

Skills

Customer service skills

Empathy

Multi-tasking

Negotiation skills

Persuasion skills

Organizational skills

Education

High School diploma or equivalent

Job description

A leading retail company is seeking a Customer Account Advisor in Lake City, Florida. This role involves managing customer accounts, driving payment collections, and initiating lease agreement renewals through direct customer interactions. Candidates must be at least 21 years old, possess strong communication skills, and have relevant experience in customer service. The position offers competitive hourly pay and various benefits including medical insurance and paid time off.