Renewals & Payments Specialist

Dev; Alexandria (LA); On-site; USD 33,000 - 33,100; Full time

Benefits offered by this job

401(k) plan with contribution matching

Paid time off

Medical, dental, and vision insurance

Employee assistance program

Job summary

A retail leader in Alexandria is hiring a Customer Account Advisor. This role involves building strong relationships with customers, assisting in payment collections, and promoting lease agreement renewals. Applicants should have a valid driver's license and preferred experience in retail/customer service. The position offers competitive pay and a comprehensive benefits package, including 401(k), paid time off, and insurance benefits. Join a company committed to diversity and making a positive impact on community members.

Qualifications

• At least 21 years old with a valid Driver’s License.
• Two years of retail/customer service experience preferred.
• Excellent interpersonal and communication skills.

Responsibilities

• Build relationships with customers over the phone and face-to-face.
• Drive payment collections and lease agreement renewals.
• Assist the Sales Team as needed.

Skills

Empathy

Multi-tasking

Organizational skills

Negotiation

Persuasion

Education

High School diploma or equivalent

Job description

A retail leader in Alexandria is hiring a Customer Account Advisor. This role involves building strong relationships with customers, assisting in payment collections, and promoting lease agreement renewals. Applicants should have a valid driver's license and preferred experience in retail/customer service. The position offers competitive pay and a comprehensive benefits package, including 401(k), paid time off, and insurance benefits. Join a company committed to diversity and making a positive impact on community members.