Customer Accounts Advisor — Drive Renewals & Relationships

Dev; Greenville (SC); On-site; USD 18,253 - 19,286; Full time

Benefits offered by this job

401(k) plan with contribution matching

Medical, dental and vision insurance

Employee assistance program

Paid time off

Job summary

A lease-to-own retail leader in Greenville is seeking a Customer Account Advisor to build customer relationships and drive payment collections. This role demands strong customer service skills, empathy, and effective communication to ensure maximum customer satisfaction. Ideal candidates will have a High School diploma and be at least 21 years old. The position offers competitive pay with a total compensation averaging $31,520 annually, plus a comprehensive benefits package.

Qualifications

• Must be at least 21 years old with a valid state Driver’s License.
• Ability to work varying hours from 8 am to 9 pm.
• Ability to lift up to 50 lbs without help.

Responsibilities

• Serve as a coach to customers for payment collections and renewals.
• Build relationships with customers over the phone and face-to-face.
• Assist Customer Account Manager in achieving revenue goals.

Skills

Customer service skills

Empathy

Multi-tasking

Negotiation skills

Communication skills

Education

High School diploma or equivalent

Job description

A lease-to-own retail leader in Greenville is seeking a Customer Account Advisor to build customer relationships and drive payment collections. This role demands strong customer service skills, empathy, and effective communication to ensure maximum customer satisfaction. Ideal candidates will have a High School diploma and be at least 21 years old. The position offers competitive pay with a total compensation averaging $31,520 annually, plus a comprehensive benefits package.