Customer Account Coach — Payments & Renewals

Dev; Beaufort (SC); On-site; USD 16,875 - 17,908; Full time

Benefits offered by this job

401(k) plan with contribution matching

Medical, dental and vision insurance

Paid time off including vacation and sick days

Job summary

A leading sales and lease-to-own retailer is seeking a Customer Account Advisor in Beaufort, South Carolina. This role focuses on building relationships with customers to drive lease renewals and provide outstanding service. Ideal candidates will have a high school diploma, retail experience, and strong interpersonal skills. The position offers competitive pay and a range of benefits including medical, dental, and 401(k) matching. Join a company committed to inclusivity and making a difference in the lives of customers and team members alike.

Qualifications

• Must be at least 21 years old with a valid state Driver’s License.
• Two years of retail/customer service experience preferred.
• Proficient computer skills are necessary.

Responsibilities

• Manage customer accounts and document payment appointments.
• Direct contact with customers regarding Lease agreement renewals.
• Assist in achieving revenue and renewal goals.

Skills

Customer relationship management

Empathy

Multitasking

Negotiation

Persuasion

Education

High School diploma or equivalent

Job description

A leading sales and lease-to-own retailer is seeking a Customer Account Advisor in Beaufort, South Carolina. This role focuses on building relationships with customers to drive lease renewals and provide outstanding service. Ideal candidates will have a high school diploma, retail experience, and strong interpersonal skills. The position offers competitive pay and a range of benefits including medical, dental, and 401(k) matching. Join a company committed to inclusivity and making a difference in the lives of customers and team members alike.