Customer Renewal & Payments Specialist

The Aaron's Company, Inc.; Murdock (FL); On-site; USD 19,286 - 20,319; Full time

Benefits offered by this job

Paid time off

Medical, dental and vision insurance

401(k) plan with contribution matching

Job summary

A leading retailer in customer service is looking for a Customer Account Advisor in Murdock, Florida. The role involves maintaining customer accounts, ensuring lease agreement renewals, and providing exceptional service both in-person and over the phone. Ideal candidates should have strong interpersonal skills, a valid driver’s license, and at least two years of retail or customer service experience. The position offers competitive pay, potential incentives, and great benefits including health insurance and paid time off.

Qualifications

• At least 21 years old with a valid state Driver’s License.
• Two years of retail/customer service experience preferred.
• Ability to lift up to 50 lbs without help.

Responsibilities

• Maintain updated customer information in the computer system.
• Direct contact with customers for lease agreement renewals.
• Sell benefits of timely lease payments.

Skills

Empathy

Active Listening

Negotiation Skills

Multi-tasking

Organizational Skills

Persuasion Skills

Education

High School diploma or equivalent

Job description

A leading retailer in customer service is looking for a Customer Account Advisor in Murdock, Florida. The role involves maintaining customer accounts, ensuring lease agreement renewals, and providing exceptional service both in-person and over the phone. Ideal candidates should have strong interpersonal skills, a valid driver’s license, and at least two years of retail or customer service experience. The position offers competitive pay, potential incentives, and great benefits including health insurance and paid time off.