Remote Workforce Insights & Capacity Manager

Centene Corporation; North Dakota; Hybrid; USD 88.000 - 158.000; Vollzeit

Zusammenfassung

Centene Corporation is seeking a Manager, Business Insights to lead enterprise analytics projects and workforce capacity planning. You will translate data into staffing and financial recommendations, partnering with leaders across Analytics, Finance, Strategy, IT, and operations to support regulatory and performance goals.

In this role you will own staffing models, monitor SLAs, and drive adoption of analytic tools while ensuring teams are appropriately staffed across markets.

Qualifikationen

• Bachelor’s degree in business, computer science or IT, healthcare administration, statistics, or related field.
• 4+ years of experience in general business, analytics or IT.
• Healthcare or consulting organization experience preferred.
• Experience in technology product ownership, development, deployment, and user adoption preferred.
• Working knowledge of analytical tools, including PowerBI, Tableau, Alteryx, SAS, or related tools preferred.
• Experience in organizational performance management, continuous improvement and customer feedback mechanisms, or change management preferred.
• Experience in communication and change management, learning and development, or human resources preferred.

Aufgaben

• Lead the planning and execution of enterprise-wide analytics projects and strategic initiatives, including workforce capacity planning and staffing forecast initiatives, translating business goals into actionable solutions.
• Partner cross-functionally at all levels of the organization and communicate findings and insights to non-technical business partners.
• Independently engage with business leaders to understand market-specific business needs, evaluate staffing and capacity requirements, and align analytic capabilities with strategic objectives.
• Facilitate cross-team project collaboration between state-based health plans and business units.
• Research key business problems and proactively identify potential enterprise solutions.
• Provide product ownership support for deployment and adoption of analytic tools and technology.
• Support analytics organizational performance management by monitoring SLAs, customer satisfaction, staffing trends, and workforce capacity indicators.

Kenntnisse

Workforce capacity planning

Staffing forecast

Advanced Excel

Analytical judgment

Critical thinking

Ausbildung

Bachelor’s degree in business, computer science or IT, healthcare administration, statistics, or related field

Tools

PowerBI

Tableau

Alteryx

SAS

SQL

Jobbeschreibung

Centene Corporation is seeking a Manager, Business Insights to lead enterprise analytics projects and workforce capacity planning. You will translate data into staffing and financial recommendations, partnering with leaders across Analytics, Finance, Strategy, IT, and operations to support regulatory and performance goals.

In this role you will own staffing models, monitor SLAs, and drive adoption of analytic tools while ensuring teams are appropriately staffed across markets.