Remote Workforce Insights & Capacity Planning Manager

Centene Corporation

Maryland City (MD)

Ibrido

USD 88.000 - 158.000

Tempo pieno

8 giorni fa

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Descrizione del lavoro

Centene Corporation seeks a Manager, Business Insights to drive workforce capacity planning and staffing forecast initiatives across markets and lines of business. You will build staffing models using historical volume, membership forecasts, productivity and processing times, translating data into actionable staffing and financial recommendations.

You will collaborate with Analytics, Finance, Strategy, IT, and operations to ensure teams are properly staffed to meet business and regulatory

Competenze

Bachelor’s degree in business, computer science or IT, healthcare administration, statistics, or related field.
4+ years of experience in general business, analytics or IT; healthcare or consulting experience preferred.
Experience in technology product ownership, development, deployment, and user adoption preferred.
Working knowledge of analytical tools, including PowerBI, Tableau, Alteryx, SAS, or related tools preferred.
Experience in organizational performance management, continuous improvement and customer feedback mechanisms, or change management preferred.
Experience in communication and change management, learning and development, or human resources preferred.

Mansioni

Lead the planning and execution of enterprise-wide analytics projects and strategic initiatives, including workforce capacity planning and staffing forecast initiatives, translating business goals into actionable solutions.
Partner cross-functionally at all levels of the organization and communicate findings and insights to non-technical business partners.
Independently engage with business leaders to understand market-specific business needs, evaluate staffing and capacity requirements, and align analytic capabilities with strategic objectives.
Facilitate cross-team project collaboration between state-based health plans and business units.
Research key business problems and proactively identify potential enterprise solutions.
Provide product ownership support for deployment and adoption of analytic tools and technology.
Support analytics organizational performance management by monitoring SLAs, customer satisfaction, staffing trends, and workforce capacity indicators.