Manager, Workforce Insights & Staffing Analytics - Remote

Centene Corporation

Clayton (NC)

Hybrid

USD 88,000 - 158,000

Full time

2 days ago

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Job summary

Centene Corporation is seeking a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives. You will translate complex data into actionable staffing and financial recommendations across markets and business lines.

You will collaborate with Analytics, Finance, Strategy, IT, and operations to ensure staffing aligns with regulatory and business needs, while leading enterprise analytics projects and driving adoption of analytic tools.

Qualifications

Bachelor’s degree in business, computer science or IT, healthcare administration, statistics, or related field.
4+ years of experience in general business, analytics or IT.
Experience in technology product ownership, development, deployment, and user adoption preferred.
Working knowledge of analytical tools, including PowerBI, Tableau, Alteryx, SAS, or related tools preferred.
Experience in organizational performance management, continuous improvement and customer feedback mechanisms, or change management preferred.
Experience in communication and change management, learning and development, or human resources preferred.

Responsibilities

Lead the planning and execution of enterprise-wide analytics projects and strategic initiatives, including workforce capacity planning and staffing forecast initiatives.
Partner cross-functionally at all levels of the organization and communicate findings and insights to non-technical business partners.
Independently engage with business leaders to understand market-specific business needs and align analytic capabilities with strategic objectives.
Facilitate cross-team project collaboration between state-based health plans and business units.
Research key business problems and proactively identify potential enterprise solutions.
Provide product ownership support for deployment and adoption of analytic tools and technology.
Support analytics organizational performance management by monitoring SLAs, customer satisfaction, staffing trends, and workforce capacity indicators.