Workforce Capacity & Insights Manager

Centene Corporation; South Carolina; Hybrid; USD 88,000 - 158,000; Full time

Job summary

Centene Corporation seeks a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives across markets and lines of business. You will translate complex data into staffing and financial recommendations and influence workforce decisions with business leaders.

You will partner with Analytics, Finance, Strategy, IT, and operations to ensure staffing aligns with regulatory requirements and enterprise goals, while monitoring performance and adoption of analytic

Qualifications

• Bachelor’s degree in business, computer science or IT, healthcare administration, statistics, or related field.
• 4+ years of experience in general business, analytics or IT. Healthcare or consulting experience preferred.
• Experience in technology product ownership, development, deployment, and user adoption preferred.
• Working knowledge of analytical tools, including Power BI, Tableau, Alteryx, SAS, or related tools preferred.
• Experience in organizational performance management, continuous improvement and customer feedback mechanisms, or change management preferred.

Responsibilities

• Lead the planning and execution of enterprise-wide analytics projects and strategic initiatives, including workforce capacity planning and staffing forecast initiatives.
• Partner cross-functionally at all levels of the organization and communicate findings to non-technical partners.
• Engage with business leaders to understand market needs, evaluate staffing and capacity requirements, and align analytics with objectives.
• Facilitate cross-team project collaboration between state plans and business units.
• Research key business problems and identify enterprise solutions.
• Provide product ownership support for deployment and adoption of analytic tools and technology.
• Support analytics performance by monitoring SLAs, satisfaction, and workforce capacity indicators.

Skills

Workforce capacity planning

Workforce modeling

Staffing forecast

Advanced Excel

Power BI

SQL

Analytical judgment

Education

Bachelor’s degree in business/CS/IT/healthcare

Tools

Tableau

Alteryx

SAS

Job description

Centene Corporation seeks a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives across markets and lines of business. You will translate complex data into staffing and financial recommendations and influence workforce decisions with business leaders.

You will partner with Analytics, Finance, Strategy, IT, and operations to ensure staffing aligns with regulatory requirements and enterprise goals, while monitoring performance and adoption of analytic