Remote Workforce Insights & Capacity Lead

Centene Corporation; United States; Hybrid; USD 88.000 - 158.000; Vollzeit

Zusammenfassung

Centene Corporation in the United States seeks a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives that support operational performance and enterprise objectives. You will develop staffing models using historical volume, membership forecasts, productivity, and processing times to determine workforce needs across markets.

You will partner with business leaders to translate complex data into clear staffing and financial recommendations, ensuring teams

Qualifikationen

• Bachelor’s degree in business, computer science or IT, healthcare administration, statistics, or related field.
• 4+ years of experience in general business, analytics or IT; healthcare or consulting experience preferred.
• Experience in technology product ownership, development, deployment, and user adoption preferred.
• Working knowledge of analytical tools including PowerBI, Tableau, Alteryx, SAS, or related tools preferred.
• Experience in organizational performance management, continuous improvement and customer feedback mechanisms, or change management preferred.
• Experience in communication and change management, learning and development, or human resources preferred.

Aufgaben

• Lead the planning and execution of analytics projects and strategic initiatives, including workforce capacity planning and staffing forecast initiatives.
• Partner cross-functionally at all levels and communicate findings to non-technical partners.
• Engage with business leaders to understand market-specific needs and align analytics with objectives.
• Facilitate cross-team collaboration between state plans and business units.
• Research key business problems and identify enterprise solutions.
• Provide product ownership support for deployment and adoption of analytic tools and technology.
• Monitor SLAs, customer satisfaction, staffing trends, and workforce indicators.

Kenntnisse

Workforce capacity planning

Workforce modeling

Staffing forecast

Advanced Excel

Power BI

SQL

Analytical judgment

Critical thinking

Ausbildung

Bachelor’s degree in business/IT/related field

Tools

PowerBI

Tableau

Alteryx

SAS

Jobbeschreibung

Centene Corporation in the United States seeks a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives that support operational performance and enterprise objectives. You will develop staffing models using historical volume, membership forecasts, productivity, and processing times to determine workforce needs across markets.

You will partner with business leaders to translate complex data into clear staffing and financial recommendations, ensuring teams