Remote Workforce Analytics & Scheduling Specialist

CenterWell; Jackson (MS); Remote; USD 49,000 - 66,000; Full time

Benefits offered by this job

Remote work

Job summary

Humana, Inc. is hiring a Workforce Management Professional 1 to apply advanced and predictive analysis, people metrics and reporting that drive staffing, learning and development, and talent decisions. The role supports remote work and requires strong attention to deadlines and multi-tasking.

You will analyze staffing needs, partner with cross-functional teams, and ensure compliant, data-driven workforce insights while following established procedures and standards. Travel may be occasional.

Qualifications

• 1 year of consumer service operation or customer service experience.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Ability to handle multiple tasks and deadlines with attention to detail.

Responsibilities

Skills

Customer service experience

Attention to detail

Multitasking

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Humana, Inc. is hiring a Workforce Management Professional 1 to apply advanced and predictive analysis, people metrics and reporting that drive staffing, learning and development, and talent decisions. The role supports remote work and requires strong attention to deadlines and multi-tasking.

You will analyze staffing needs, partner with cross-functional teams, and ensure compliant, data-driven workforce insights while following established procedures and standards. Travel may be occasional.