Remote Workforce Analytics & Planning Specialist

CenterWell; Montpelier (VT); Remote; USD 49,000 - 66,000; Full time

Benefits offered by this job

Remote work

Job summary

Humana, Inc. seeks a Workforce Management Professional 1 to apply advanced analytics, people metrics and reporting for strategic workforce decisions.

The role supports staffing, learning and development, talent management and HR compliance in a remote work environment. Responsibilities emphasize organizational staffing analysis, forecasting needs and adhering to professional standards, with work guided by precedent.

Qualifications

• Minimum one (1) year consumer service operation, customer service experience.
• Comprehensive knowledge of Microsoft Word, Excel and PowerPoint
• Ability to handle multiple tasks and deadlines with attention to detail

Skills

Customer service experience

Attention to detail

Multi-tasking

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Humana, Inc. seeks a Workforce Management Professional 1 to apply advanced analytics, people metrics and reporting for strategic workforce decisions.

The role supports staffing, learning and development, talent management and HR compliance in a remote work environment. Responsibilities emphasize organizational staffing analysis, forecasting needs and adhering to professional standards, with work guided by precedent.