Remote WiFi & Smart Tech Program Manager

BH Management Services, LLC; Hartford (CT); Remote; USD 80,000 - 87,000; Full time

Job summary

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead connectivity initiatives across our portfolio. The role focuses on strategy, execution, and continuous improvement of resident connectivity, IoT, and Smart Home programs.

Responsibilities include defining KPIs, partnering with Operations, IT, and external vendors, and ensuring program standards across markets. A degree plus 2+ years in related fields are preferred; travel up to 60% is required.

Qualifications

• Assc. degree or equivalent with related field preferred.
• 2+ years in multifamily property management or program management.
• Travel up to 60% including local and overnight.
• Strong organizational, analytical, and problem‑solving skills.
• Excellent written and verbal communication; able to influence outcomes.

Responsibilities

• Lead and execute the Resident Internet/Smart Tech program strategy across the portfolio.
• Define KPIs, track performance, and report progress to leadership.
• Oversee multiple installations, upgrades, and vendor engagements.
• Collaborate with Operations, IT, Marketing, and external partners to deliver initiatives.
• Ensure program standards, timelines, and budgets are met.

Skills

Multi‑family PM experience

Program management

Prioritization & deadlines

Travel readiness (up to 60%)

Vendor management

Communication skills

Project coordination

MS Office / analytics tools

Education

Associate’s degree in Business or related field

Tools

Microsoft Office Suite

Adobe products

Project management software

Job description

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead connectivity initiatives across our portfolio. The role focuses on strategy, execution, and continuous improvement of resident connectivity, IoT, and Smart Home programs.

Responsibilities include defining KPIs, partnering with Operations, IT, and external vendors, and ensuring program standards across markets. A degree plus 2+ years in related fields are preferred; travel up to 60% is required.