Resident WiFi & Smart Tech Program Lead

BH Management Services, LLC; Lincoln (NE); Remote; USD 80,000 - 87,000; Full time

Job summary

BH Management Services, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the organization’s connectivity and IoT initiatives across our portfolio. You will drive strategy, optimize implementations, and collaborate with Operations, IT, Marketing, and vendor partners to maximize performance and resident satisfaction.

The role requires experience in connectivity programs, strong project management, and the ability to influence across disciplines.

Qualifications

• 2+ years in multifamily property management or related field.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Willingness to travel up to 60% (local and overnight).

Responsibilities

• Lead the Resident Internet and Smart Technology Program strategy across the portfolio.
• Develop initiatives to improve operational efficiency, resident adoption, and satisfaction.
• Define, track, and report on program goals, KPIs, and performance metrics to stakeholders.
• Evaluate program effectiveness using data and feedback; implement enhancements.
• Ensure consistent program execution and standards across markets.

Skills

WiFi experience

SmartHome tech

Multi-family

Data analysis

Education

Associate degree

Tools

Microsoft Office

Adobe products

Job description

BH Management Services, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the organization’s connectivity and IoT initiatives across our portfolio. You will drive strategy, optimize implementations, and collaborate with Operations, IT, Marketing, and vendor partners to maximize performance and resident satisfaction.

The role requires experience in connectivity programs, strong project management, and the ability to influence across disciplines.