Remote WiFi Connectivity Program Manager

BH Management Services, LLC; New York (NY); Teletrabalho; USD 80 000 - 87 000; Tempo integral

Resumo da oferta

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategy and execution of resident connectivity and IoT programs across the portfolio. You will partner with Operations, IT, Marketing, and external vendors to drive performance and resident satisfaction.

The role requires a background in multifamily property management or program management, 2+ years of experience, and travel up to 60%.

Qualificações

• Associate’s degree in Business, Project Management, Communications, Information Technology, or a related field preferred; an equivalent combination of education, training, and relevant experience will be considered.
• 2+ years of experience in multifamily property management, program management, operations, technology implementation, or a related industry preferred.
• Willingness to travel up to 60%, including local and overnight travel within assigned markets and regions.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); experience with Adobe products and project management software preferred.

Responsabilidades

• Lead and execute the Resident Internet and Smart Technology Program strategy across the portfolio.
• Develop initiatives to improve operational efficiency, resident adoption, and satisfaction.
• Define, track, and report on program goals, KPIs, and performance metrics.
• Evaluate program effectiveness using data and stakeholder feedback; implement enhancements.
• Ensure consistent program execution and standards across all markets and communities.
• Lead, coach, and develop team members; foster accountability and collaboration.

Conhecimentos

Multifamily PM

Program management

Operations

Tech implementation

Communication skills

Travel readiness

MS Office

Vendor management

Formação académica

Associate’s degree in Business, Project Management, Communications, Information Technology, or related field

Ferramentas

Adobe products

Project management software

Descrição da oferta de emprego

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategy and execution of resident connectivity and IoT programs across the portfolio. You will partner with Operations, IT, Marketing, and external vendors to drive performance and resident satisfaction.

The role requires a background in multifamily property management or program management, 2+ years of experience, and travel up to 60%.