Remote WiFi Connectivity Program Manager

BH Management Services, LLC; East Windsor Hill (CT); Remote; USD 80,000 - 87,000; Full time

Job summary

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead strategic initiatives for resident internet and IoT services across our portfolio. You will partner with Operations, Marketing, IT, and external vendors to drive adoption, optimize performance, and improve the resident experience.

The role focuses on delivering measurable results, managing budgets, timelines, and vendor relationships while ensuring security and compliance across markets.

Qualifications

• 2+ years in multifamily property management, program ops, or tech adoption.
• Bachelor’s degree not required if experience suffices; related fields preferred.
• Ability to manage multiple priorities with accuracy and speed.

Responsibilities

• Lead and execute resident internet and smart tech program strategy across the portfolio.
• Collaborate with Operations, Marketing, IT, and vendors to deliver program initiatives.
• Define goals, KPIs, and performance metrics; report to leadership.
• Monitor project timelines, budgets, and risk, escalating where needed.
• Support onboarding, training, and performance evaluations related to programs.
• Ensure standards and quality across markets and communities.

Skills

Project management

Stakeholder management

Analytical thinking

Communication

Strategic thinking

Problem solving

Team leadership

Travel readiness

Education

Associate’s degree in Business/PM/IT

Tools

Microsoft Office

Adobe products

Project management software

Job description

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead strategic initiatives for resident internet and IoT services across our portfolio. You will partner with Operations, Marketing, IT, and external vendors to drive adoption, optimize performance, and improve the resident experience.

The role focuses on delivering measurable results, managing budgets, timelines, and vendor relationships while ensuring security and compliance across markets.