Remote WiFi Connectivity Programs Manager

BH Management Services, LLC; Fulton (MS); Remote; USD 80,000 - 87,000; Full time

Job summary

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the organization’s Resident Connectivity, Internet, and IoT programs across the portfolio, ensuring successful implementation and ongoing optimization.

You will partner with Property Operations, Marketing, IT, and external vendors to maximize performance, improve resident experience, manage budgets, and report KPIs to executive leadership.

Qualifications

• Associate’s degree or higher in a related field preferred; equivalent experience considered.
• 2+ years in multifamily property management, program management, or tech implementation.
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.
• Willingness to travel up to 60% for local and overnight travel.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead and manage the Resident Internet and Smart Technology Program strategy across the portfolio.
• Develop initiatives to improve operational efficiency, adoption, and resident satisfaction.
• Define, track, and report KPIs to internal stakeholders and executives.
• Coordinate with Operations, IT, Marketing, and external vendors to deliver program initiatives.
• Ensure consistent program execution, budgets, and timelines across markets.

Skills

Program management

Technology implementation

Microsoft Office

Travel planning

Education

Associate’s degree in Business, Project Management, Communications, IT

Tools

Microsoft Office

Excel

PowerPoint

Project management software

Job description

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the organization’s Resident Connectivity, Internet, and IoT programs across the portfolio, ensuring successful implementation and ongoing optimization.

You will partner with Property Operations, Marketing, IT, and external vendors to maximize performance, improve resident experience, manage budgets, and report KPIs to executive leadership.