Remote WiFi Connectivity Program Manager

BH Management Services, LLC; Mississippi; Remote; USD 80,000 - 87,000; Full time

Job summary

BH Management Services, LLC is seeking a highly organized Resident WiFi Connectivity Program Manager to lead the strategic direction and ongoing optimization of our Resident Connectivity, Internet, and IoT programs across the portfolio. You will collaborate with Property Operations, Marketing, IT, external partners, and executive leadership to maximize performance and resident satisfaction.

The role requires strong program management, data-driven decision making, and the ability to drive

Qualifications

• Associate’s degree or higher in business, PM, communications, IT, or related field preferred.
• 2+ years of experience in multifamily property management, program management, operations, technology implementation, or related
• Willingness to travel up to 60% for local and overnight travel
• Proficiency with Microsoft Office Suite and relevant business applications

Responsibilities

• Lead Resident Internet and Smart Tech program strategy across the portfolio.
• Develop initiatives to improve operational efficiency and resident satisfaction.
• Define, track, and report on program KPIs to executives.
• Coordinate with Operations, IT, Marketing, and vendors to deliver initiatives.
• Ensure projects are completed on time, within scope, and budget.

Skills

Multi-project management

Stakeholder coordination

Travel up to 60%

MS Office Suite

Project management

Communication

Analytical skills

Problem solving

Customer focus

Education

Associate’s degree or equivalent

Tools

Microsoft Excel

PowerPoint

Adobe products

Project management software

Outlook

Job description

BH Management Services, LLC is seeking a highly organized Resident WiFi Connectivity Program Manager to lead the strategic direction and ongoing optimization of our Resident Connectivity, Internet, and IoT programs across the portfolio. You will collaborate with Property Operations, Marketing, IT, external partners, and executive leadership to maximize performance and resident satisfaction.

The role requires strong program management, data-driven decision making, and the ability to drive