Remote WiFi Connectivity Program Manager

BH Management Services, LLC; United States; Remote; USD 80,000 - 87,000; Full time

Job summary

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead strategic initiatives across the portfolio, driving implementation, optimization, and measurable results for resident connectivity, Internet, and IoT programs.

The role collaborates with Operations, Marketing, IT, and external partners, builds standards across markets, and focuses on improving resident experience, efficiency, and technology outcomes.

Qualifications

• Associate’s degree or higher in a related field preferred.
• 2+ years in multifamily property management, program management, operations, or tech implementation preferred.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy.

Responsibilities

• Lead strategy for Resident Internet and Smart Technology programs across the portfolio.
• Develop initiatives to improve operational efficiency and resident adoption.
• Define, track, and report on KPIs to leadership.
• Evaluate program effectiveness and implement enhancements.
• Ensure consistent program execution across markets.
• Lead and develop team members with a culture of accountability.

Skills

Project management

Communication

Analytical thinking

Travel readiness

Multifamily property management

Stakeholder coordination

Team leadership

Microsoft Office

Education

Associate’s degree in Business, Project Management, Communications, Information Technology, or related field

Tools

Microsoft Project

Adobe products

Project management software

Job description

BH Management, LLC is seeking a Resident WiFi Connectivity Program Manager to lead strategic initiatives across the portfolio, driving implementation, optimization, and measurable results for resident connectivity, Internet, and IoT programs.

The role collaborates with Operations, Marketing, IT, and external partners, builds standards across markets, and focuses on improving resident experience, efficiency, and technology outcomes.