Remote West Coast Strategic Account Manager

Serac; Idaho; Hybrid; USD 95,000 - 105,000; Full time

Benefits offered by this job

Full benefits

Uncapped commission

Job summary

Serac Inc. is expanding its account management team and hiring a Customer Account Manager to own and grow a portfolio of our West Coast accounts. This remote, home-based role requires periodic onsite presence in the Twin Falls, ID area with travel across the territory.

You will own revenue across key accounts, develop multi-year strategic plans, sell upgrades and parts, and partner with operations, engineering and field service to deliver exceptional customer outcomes.

Qualifications

• 5+ years in packaging industry (filling/capping equipment experience a plus)
• 5+ years managing client accounts with proven revenue growth
• Bachelor's degree or equivalent hands-on experience
• Strong account planning, negotiation, and communication skills
• Based on the West Coast, within reach of Twin Falls, ID (no relocation)
• French is a plus

Responsibilities

• Own and grow revenue across a portfolio of key West Coast accounts
• Build and execute multi-year strategic account plans
• Sell upgrades, retrofits, tooling, spare parts, and maintenance contracts
• Partner with operations, engineering, and field service to deliver for customers
• Serve as the trusted bridge between the customer's production floor and our technical teams

Skills

Account management

Revenue growth

Negotiation

Communication

Education

Bachelor's degree

Job description

Serac Inc. is expanding its account management team and hiring a Customer Account Manager to own and grow a portfolio of our West Coast accounts. This remote, home-based role requires periodic onsite presence in the Twin Falls, ID area with travel across the territory.

You will own revenue across key accounts, develop multi-year strategic plans, sell upgrades and parts, and partner with operations, engineering and field service to deliver exceptional customer outcomes.