Remote VP, Post Close & CMS Operations

Carrington; Helena (MT); Remote; USD 160,000 - 180,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Discounts portal

Training programs

Referral bonuses

Educational reimbursement

Charitable foundation contributions

Job summary

Carrington is seeking a seasoned Post Close leader to manage all aspects of funded loans from delivery to records, ensuring compliance and loan quality. This remote-from-home role requires strategic oversight and collaboration with senior management.

You will build processes, supervise staff, and drive efficiency, with a target salary range of $160,000–$180,000 and an annual bonus DOE. Bachelor’s degree and mortgage industry experience preferred.

Qualifications

• Seven (7) to ten (10) years’ experience in managing at least one aspect of the Loan Origination Process.
• Ten (10) to fifteen (15) years of mortgage industry experience in general.

Responsibilities

• Carries out management responsibilities in accordance with the organization’s policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
• Ensure Post Close operations is performing in accordance with the company’s policies & procedures with adherence to regulations and applicable laws, established SLA and Loan Quality metrics.
• Function as an important contributor to the organization’s risk management initiatives, and will work closely with the Capital Markets, Secondary Markets, Operations, Quality Control, Loan Servicing, IT and Treasury areas to ensure the integrity of loan quality and monetary control functions.
• Create a departmental culture that aligns with the organization’s core values, striving for continuous improvement and innovation, precision of execution, and customer focus.
• Develop and implement training to current policies & procedures to improve efficiency and productivity
• Act as a liaison with direct reports, internal staff, sales staff, vendors, and customers to resolve outstanding issues.
• Work with IT to develop system enhancements that improve on Post Close efficiency and quality control.
• Provide appropriate exception-based review of loan circumstances and conditions.
• Assist in the interviewing and hiring process of new department management members.
• Regularly audit staff and their functions to ensure compliance with company policies and procedures.
• Evaluate performance trends and work with Operations to implement solutions as it relates to internal and external audit findings.
• Conduct structured meetings with Post Close Managers weekly.
• Provide regular feedback and coaching to Post Close Managers as well as their staff.
• Facilitate relationship building with VP’s/Directors of Operations within all regional Operations centers.
• Perform other duties as assigned.

Education

Bachelor’s degree in Business

Job description

Carrington is seeking a seasoned Post Close leader to manage all aspects of funded loans from delivery to records, ensuring compliance and loan quality. This remote-from-home role requires strategic oversight and collaboration with senior management.

You will build processes, supervise staff, and drive efficiency, with a target salary range of $160,000–$180,000 and an annual bonus DOE. Bachelor’s degree and mortgage industry experience preferred.