Remote VP, Client Experience & Enterprise Delivery

Foundant Technologies Inc.; Bozeman (MT); Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Tuition reimbursement

Lifestyle reimbursements

Mindfulness and fitness initiatives

Flexible PTO

Job summary

Foundant Technologies Inc. seeks a seasoned leader to own the client experience across Professional Services, Support, and Client Success. You will shape delivery models, coach leaders, and partner with Sales to win and deliver complex enterprise engagements.

The role emphasizes a consultative delivery approach, strong partner management, and strategic alignment across PS, Support, and Client Success teams. Remote-first with global collaboration and multiple office hubs.

Qualifications

• 10+ years leading enterprise-level Professional Services and Support under one leadership umbrella.

Responsibilities

• Own SmartSimple's client experience end to end — Professional Services, Support, and Client Success.
• Lead Professional Services delivery quality, methodology, and outcomes.
• Manage partner capacity with key partners and ensure a reliable delivery pipeline.
• Shape pricing models and service packaging for sustainability and client fit.
• Drive a consultative delivery model and client-focused implementation approach.

Skills

Strategic leadership

Enterprise delivery

Sales alignment

Partner management

Nonprofit SaaS

Job description

Foundant Technologies Inc. seeks a seasoned leader to own the client experience across Professional Services, Support, and Client Success. You will shape delivery models, coach leaders, and partner with Sales to win and deliver complex enterprise engagements.

The role emphasizes a consultative delivery approach, strong partner management, and strategic alignment across PS, Support, and Client Success teams. Remote-first with global collaboration and multiple office hubs.