Remote VFD Support Specialist II – Troubleshooter

ABB Inc.; Michigan; Hybrid; USD 59.000 - 94.000; Vollzeit

Benefits dieser Stelle

Health benefits

Life insurance

401k plan

Paid holidays

Parental leave

Employee assistance program

Zusammenfassung

ABB is seeking a VFD Support Specialist to deliver technical assistance to customers, sales channels, and product teams. You will diagnose and troubleshoot Low Voltage VFDs, assist with commissioning, and support integration with control systems in a hybrid role based in the US.

Join ABB Drive Products to help customers run their operations more efficiently. The role requires a strong electrical background, hands-on problem solving, and clear communication in English.

Qualifikationen

• Experience with VFD applications and troubleshooting.
• Experience using Salesforce or similar case-management tools.
• Strong English communication, both written and verbal.

Aufgaben

• Provide technical support via phone and email for VFD applications.
• Assist with drive programming, configuration, and control system integration.
• Collaborate with engineering, field service, sales, and product teams to resolve issues.
• Coordinate warranty replacements and labor authorizations.
• Document support cases and best practices in the case-management system.
• Stay current with VFD technologies and software updates.

Kenntnisse

VFD knowledge

Technical support

English communication

Ausbildung

Bachelor's degree in Electrical or related field

Associate's degree in Electrical or related field

High school diploma/GED with extensive experience

Jobbeschreibung

ABB is seeking a VFD Support Specialist to deliver technical assistance to customers, sales channels, and product teams. You will diagnose and troubleshoot Low Voltage VFDs, assist with commissioning, and support integration with control systems in a hybrid role based in the US.

Join ABB Drive Products to help customers run their operations more efficiently. The role requires a strong electrical background, hands-on problem solving, and clear communication in English.