Remote VFD Support Specialist II - Drive Systems Expert

ABB Inc.; Texas; Hybrid; USD 59.000 - 94.000; Vollzeit

Benefits dieser Stelle

Health benefits

401k with company contributions

Paid holidays

Employee discount program

Zusammenfassung

ABB is seeking a VFD Support Specialist to deliver technical assistance to customers, field technicians, and internal teams. The role focuses on LV VFDs, 3-phase power, system wiring, and connectivity, with hybrid work in New Berlin, WI and remote options across the United States.

Qualified candidates possess a relevant degree or equivalent experience and strong English communication skills. You will collaborate across engineering, service, sales, and product groups to resolve issues and support

Qualifikationen

• Bachelor's degree with 4+ years of electrical/technical experience or equivalent.
• Ability to respond to inquiries from customers and communicate effectively in English.
• Experience troubleshooting via phone and remote diagnostics is preferred.

Aufgaben

• Provide technical support via phone and email for LV VFDs and related systems.
• Assist with drive programming, parameter configuration, and control system integration.
• Collaborate with engineering, service, sales, and product teams to resolve complex issues.
• Coordinate with warranty team to process replacements and labor authorizations.
• Maintain detailed case documentation using Salesforce and other tools.
• Stay current with VFD technologies, software updates, and industry trends.

Kenntnisse

VFD knowledge

English communication

Troubleshooting

Ausbildung

Bachelor's degree in Electrical/Technical field

Associate's degree

High School Diploma / GED

Tools

Salesforce

Jobbeschreibung

ABB is seeking a VFD Support Specialist to deliver technical assistance to customers, field technicians, and internal teams. The role focuses on LV VFDs, 3-phase power, system wiring, and connectivity, with hybrid work in New Berlin, WI and remote options across the United States.

Qualified candidates possess a relevant degree or equivalent experience and strong English communication skills. You will collaborate across engineering, service, sales, and product groups to resolve issues and support