Remote Vaccine Field Account Manager – Immunization Growth

Merck; Trenton (NJ); Remote; USD 79,000 - 125,000; Full time

Job summary

Merck Vaccine Customer Representative position supports healthcare providers with clinical vaccine information, education, and resources to help improve patient immunization rates and assist with reimbursement and contract adherence.

The field-based role covers a defined geography, collaborating with Account Executives and cross-functional teams to optimize immunization outcomes and contract performance, while staying current on products and market dynamics.

Qualifications

• Bachelor’s Degree with 0-3 years Sales experience. OR Minimum of high school diploma with at least 4 years relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices).
• Strong organizational and time management skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Engage in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and our Company’s vaccine attributes in accordance with product labeling, and CDC and professional society recommendations.
• Providing Company Vaccine management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.
• Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our Company’s promotional materials.
• Utilizing analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the Company portfolio.
• Assisting customers with education to improve their organization’s immunization rates through adherence to quality-based programs using appropriate tools such as Vaccine IQ.
• Regularly monitoring their business performance against objectives using company provided tools.
• Developing a territory level business plan that focuses on improving immunization rates with assigned customers in accordance with Our Company’s policies, standards, and ethics.
• Maintaining product knowledge and certification on the entire Company vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines.

Skills

Account management

Customer engagement

Communication skills

Time management

Interpersonal skills

Education

Bachelor’s Degree

High School Diploma + 4 years experience

Job description

Merck Vaccine Customer Representative position supports healthcare providers with clinical vaccine information, education, and resources to help improve patient immunization rates and assist with reimbursement and contract adherence.

The field-based role covers a defined geography, collaborating with Account Executives and cross-functional teams to optimize immunization outcomes and contract performance, while staying current on products and market dynamics.