Remote Vacation Services Concierge & Scheduler

Destination Careers; Detroit (MI); Remote; USD 45,000 - 65,000; Full time

Job summary

Destination Knot is seeking a detail-oriented Remote Vacation Services Coordinator to support clients with vacation planning and booking assistance in a remote environment. This role centers on organization, communication, and administrative support to ensure a smooth and professional client experience.

This position is well suited for individuals who are organized, reliable, and comfortable working independently using digital tools.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable working with online systems and digital platforms.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Provide support for vacation planning and reservation requests
• Assist with coordinating accommodations, scheduling, and related services
• Maintain accurate client records and documentation in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general customer service and administrative support
• Follow established workflows and internal procedures
• Collaborate with internal teams to support client needs and timelines

Skills

Communication

Written skills

Verbal skills

Organization

Digital platforms

Remote work

Customer service

Scheduling

Job description

Destination Knot is seeking a detail-oriented Remote Vacation Services Coordinator to support clients with vacation planning and booking assistance in a remote environment. This role centers on organization, communication, and administrative support to ensure a smooth and professional client experience.

This position is well suited for individuals who are organized, reliable, and comfortable working independently using digital tools.