Remote Hospitality Concierge & Reservations Coordinator

Destinationknot; Houston (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Training provided

Fully remote role

Job summary

Destinationknot is seeking a dependable Online Hospitality Support Coordinator to provide remote administrative and customer support for reservations, scheduling, and client service in a fully remote capacity.

This role emphasizes coordination, clear communication, and attention to detail while ensuring a positive client experience in a virtual environment. Ideal candidates are organized, professional, and comfortable working independently with online systems.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online tools, email, and digital platforms.
• Ability to manage multiple tasks in a remote setting.
• Customer service or administrative experience preferred.
• Reliable internet access and a suitable remote work environment.

Responsibilities

• Provide online support for client inquiries related to reservations and scheduling.
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, and digital platforms.
• Review confirmations and documentation for completeness and accuracy.
• Provide general administrative and customer service support.
• Follow established procedures and workflows.
• Collaborate with internal teams to ensure smooth service delivery.

Skills

Communication skills

Organizational skills

Remote work readiness

Customer service experience

Multitasking ability

Tools

Email platforms

Job description

Destinationknot is seeking a dependable Online Hospitality Support Coordinator to provide remote administrative and customer support for reservations, scheduling, and client service in a fully remote capacity.

This role emphasizes coordination, clear communication, and attention to detail while ensuring a positive client experience in a virtual environment. Ideal candidates are organized, professional, and comfortable working independently with online systems.