Remote Vacation Services Coordinator

Destination Careers; Detroit (MI); Remote; USD 45,000 - 65,000; Full time

Job summary

Destination Knot is seeking a detail-oriented Remote Vacation Services Coordinator to support clients with vacation planning and booking assistance in a remote environment. This role centers on organization, communication, and administrative support to ensure a smooth and professional client experience.

This position is well suited for individuals who are organized, reliable, and comfortable working independently using digital tools.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable working with online systems and digital platforms.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Provide support for vacation planning and reservation requests
• Assist with coordinating accommodations, scheduling, and related services
• Maintain accurate client records and documentation in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general customer service and administrative support
• Follow established workflows and internal procedures
• Collaborate with internal teams to support client needs and timelines

Skills

Communication

Written skills

Verbal skills

Organization

Digital platforms

Remote work

Customer service

Scheduling

Job description

Job Overview:

Destination Knot is seeking a detail-oriented and service-focused Remote Vacation Services Coordinator to support clients with vacation-related coordination and booking assistance in a remote environment. This role centers on organization, communication, and administrative support to ensure a smooth and professional client experience.

This position is well suited for individuals who are organized, reliable, and comfortable working independently using digital tools.

Key Responsibilities:

Provide support for vacation planning and reservation requests

Assist with coordinating accommodations, scheduling, and related services

Maintain accurate client records and documentation in internal systems

Communicate professionally with clients via email, phone, and online platforms

Review confirmations and service details for accuracy and completeness

Provide general customer service and administrative support

Follow established workflows and internal procedures

Collaborate with internal teams to support client needs and timelines

Qualifications:

Strong written and verbal communication skills

Excellent organizational skills and attention to detail

Comfortable working with online systems and digital platforms

Ability to manage multiple tasks in a remote environment

Customer service, scheduling, or administrative experience preferred

Reliable internet access and ability to work remotely

Work Environment:

Fully remote position

Structured and supportive team environment

Training and resources provided

$45,000 - $65,000 a year