Remote Vacation Concierge & Booking Specialist

Destinationknot; Detroit (MI); Remote; USD 40,000 - 56,000; Full time

Job summary

Destination Knot is seeking a detail-oriented Remote Vacation Services Coordinator to assist clients with vacation planning and booking in a fully remote environment. This role emphasizes organization, communication, and administrative support to ensure a smooth client experience.

The position is well suited for individuals who are organized, reliable, and capable of working independently using digital tools, with a fully remote work setup and training provided.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Experience with online systems and digital platforms.
• Ability to work remotely and manage multiple tasks.

Responsibilities

• Provide support for vacation planning and reservation requests.
• Assist with coordinating accommodations, scheduling, and related services.
• Maintain accurate client records and documentation in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and service details for accuracy and completeness.
• Provide general customer service and administrative support.
• Follow established workflows and internal procedures.
• Collaborate with internal teams to support client needs and timelines.

Skills

Communication skills

Organizational skills

Remote working

Multi-tasking

Customer service

Job description

Destination Knot is seeking a detail-oriented Remote Vacation Services Coordinator to assist clients with vacation planning and booking in a fully remote environment. This role emphasizes organization, communication, and administrative support to ensure a smooth client experience.

The position is well suited for individuals who are organized, reliable, and capable of working independently using digital tools, with a fully remote work setup and training provided.