Remote VA & Mortgage Claims QA Analyst I

Carrington; Plano (TX); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Carrington Charitable Foundation

Job summary

Carrington is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage insurance claims and transmit filings to FHA, USDA, PMI, VA, FNMA, and FHLMC. The role is remote from home with a target pay of $20.00-$24.50 per hour.

You will verify expenses, identify errors, document processes, and ensure compliance with investor guidelines. Requires high school diploma, 1+ year mortgage servicing default or QA/QC experience, and ability to work M-TH 7-5 and Fri 7:30-11:30 with

Qualifications

• One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.
• High School diploma required; some college preferred.

Responsibilities

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims within investor timeframes for accuracy.
• Validate that all expenses are reconciled and claimed per agency requirements.
• Identify errors from QA review and ensure corrections before reimbursement submission.
• Document Mortgage platform with appropriate process tracking.
• Escalate trends or issues identified from QA of the claim form.
• Verify taxes and insurance maintained and paid timely per investor guidelines.
• Ensure procedures around curtailment of interest or advances are followed.
• Internal quality assurance of all departmental claim documents.
• Complete monthly audits assigned.
• Understand default claims processes for insurers and investors.
• Understand agency and investor guidelines.
• Communicate effectively with staff and management at all levels.
• Manage workload to meet strict deadlines.
• Handle multiple tasks under pressure and changing priorities.

Skills

QA/QC experience

Mortgage servicing

Attention to detail

Communication skills

Time management

Education

High School diploma

Job description

Carrington is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage insurance claims and transmit filings to FHA, USDA, PMI, VA, FNMA, and FHLMC. The role is remote from home with a target pay of $20.00-$24.50 per hour.

You will verify expenses, identify errors, document processes, and ensure compliance with investor guidelines. Requires high school diploma, 1+ year mortgage servicing default or QA/QC experience, and ability to work M-TH 7-5 and Fri 7:30-11:30 with