Remote Mortgage Claims QA Analyst I

Carrington; Topeka (KS); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Career training

Referral bonuses

Educational reimbursement

Community foundation support

Job summary

Carrington is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage claim filings for accuracy, coordinating with FHA, VA, PMI, USDA, FNMA, and FHLMC. The role is remote from home, with an hourly target pay of $20.00–$24.50.

The position requires mortgage servicing QA experience and strong communication, organizational, and teamwork skills to ensure timely, error-free claims and adherence to investor guidelines.

Qualifications

• High School diploma required; some college preferred.
• 1+ years mortgage servicing default experience or QA/QC experience in another line of business.
• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed.

Responsibilities

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims within investor timeframes for accuracy.
• Validate that expenses in the system are reconciled and claimed per agency requirements.
• Identify errors from QA review and ensure corrections before submitting the claim for reimbursement.
• Document Mortgage platform with appropriate process tracking.
• Escalate trends or issues identified from QA of the claim form.
• Verify taxes and insurance maintained and paid timely and in line with guidelines.
• Ensure procedures around the curtailment of interest or advances are followed.
• Internal quality assurance of all departmental claim documents.
• Complete monthly audits.

Skills

Interpersonal skills

Communication skills

Time management

Teamwork

Education

High School diploma

Some college

Job description

Carrington is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage claim filings for accuracy, coordinating with FHA, VA, PMI, USDA, FNMA, and FHLMC. The role is remote from home, with an hourly target pay of $20.00–$24.50.

The position requires mortgage servicing QA experience and strong communication, organizational, and teamwork skills to ensure timely, error-free claims and adherence to investor guidelines.