Remote Mortgage Claims QA Analyst (VA/Insurer)

Carrington; Honolulu (HI); Remoto; USD 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Community involvement

Descrizione del lavoro

Carrington is seeking a Default Claims Quality Assurance Analyst to work remotely from home. You will review FHA, VA, PMI, USDA, FNMA, and FHLMC claims for accuracy, reconcile expenses, and transmit filings to the appropriate insurer. Target pay is $20.00–$24.50/hr.

Responsibilities include QA review, identifying errors, documenting processes, monthly audits, and ensuring compliance with investor guidelines. Strong communication and time-management skills are essential.

Competenze

• High School diploma required; some college preferred.
• One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.
• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed

Mansioni

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims within investor/insurer timeframes for accuracy.
• Validate expenses reconciled and claimed per agency requirements
• Identify errors from QA review and ensure corrections before reimbursement submission
• Document Mortgage platform with appropriate process tracking
• Escalate trends or issues identified from QA of the claim form
• Verify taxes and insurance maintained and paid timely and in line with guidelines
• Ensure procedures around curtailment of interest or advances are followed
• Maintain internal quality assurance of all department claim documents
• Complete monthly audits
• Moderate knowledge of default claims processes for insurers and investors
• Understand default servicing process (foreclosure, bankruptcy, loss mitigation, claims)
• Understand agency and investor guidelines
• Strong interpersonal skills with teamwork and quality in loan evaluation
• Excellent written and oral communication, organizational and time management skills
• Communicate effectively with all staff and management
• Manage workload to meet deadlines
• Handle multiple tasks under pressure and changing priorities

Conoscenze

Interpersonal

Teamwork

Quality QA

Communication

Time management

Formazione

High School diploma

1+ years mortgage default/QA

Descrizione del lavoro

Carrington is seeking a Default Claims Quality Assurance Analyst to work remotely from home. You will review FHA, VA, PMI, USDA, FNMA, and FHLMC claims for accuracy, reconcile expenses, and transmit filings to the appropriate insurer. Target pay is $20.00–$24.50/hr.

Responsibilities include QA review, identifying errors, documenting processes, monthly audits, and ensuring compliance with investor guidelines. Strong communication and time-management skills are essential.