Remote VA Mortgage Claims QA Analyst I

Carrington; Wyoming; Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Training programs

Employee referral bonuses

Educational Reimbursement

Job summary

Carrington is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage default claims, certify accuracy, and transmit filings to FHA, USDA, PMI, VA, FNMA, and FHLMC. The position is remote from home with a target pay of $20.00–$24.50 per hour.

Duties include ensuring compliant claim processing, documenting processes, and performing monthly audits. Ideal candidates have 1+ year mortgage servicing default or QA/QC experience, strong communication, and the ability to work

Qualifications

• High School diploma required; some college preferred.
• 1+ years mortgage servicing default or QA/QC experience in another line of business, or college graduate.
• Flexible schedule: M-TH 7–5 and Fri 7:30–11:30 with overtime as needed.

Responsibilities

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims for accuracy within required timelines.
• Validate that all expenses are reconciled and claimed per agency requirements.
• Identify errors in QA review and ensure corrections before reimbursement submission.
• Maintain documentation and process tracking for mortgage platform records.
• Escalate trends or issues identified from QA of the claim form.
• Verify taxes and insurance are maintained and paid on time per guidelines.
• Ensure procedures around curtailment of interest or advances are followed.
• Conduct internal quality assurance of all departmental claim documents.
• Complete monthly audits as assigned.
• Demonstrate knowledge of default claims processes for insurers and investors.
• Understand the default servicing process including foreclosure, bankruptcy, loss mitigation and claims.

Skills

QA experience

Attention to detail

Communication skills

Teamwork

Loan evaluation

Education

High School diploma

Some college preferred

College graduate

Job description

Carrington is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage default claims, certify accuracy, and transmit filings to FHA, USDA, PMI, VA, FNMA, and FHLMC. The position is remote from home with a target pay of $20.00–$24.50 per hour.

Duties include ensuring compliant claim processing, documenting processes, and performing monthly audits. Ideal candidates have 1+ year mortgage servicing default or QA/QC experience, strong communication, and the ability to work