Remote Mortgage Claims QA Analyst I

Carrington; Carson City (NV); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Carrington Charitable Foundation

Job summary

Carrington is seeking a Default Claims Quality Assurance Analyst to work remotely from home. You will review and reconcile mortgage insurance claims for accuracy, certify results, and transmit filings to FHA, USDA, PMI, VA, FNMA, and FHLMC.

The target pay is $20.00-$24.50 per hour. Ideal candidates have 1+ year in mortgage servicing default or QA/QC, a high school diploma, and ability to work M-TH 7-5 and Friday 7:30-11:30 with overtime.

Qualifications

• High School diploma required; some college preferred.
• One or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.
• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed

Responsibilities

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims for accuracy.
• Validate that expenses are reconciled and claimed per agency requirements.
• Identify errors from QA claim review and ensure corrections before reimbursement.
• Document Mortgage platform with appropriate process tracking.
• Escalate trends or issues identified from QA of the claim form.
• Verify taxes and insurance maintained and paid timely and cancelled/endorsed according to guidelines.
• Ensure procedures around curtailment of interest/advances are followed.
• Responsible for internal quality assurance of all departmental claim documents.
• Complete monthly audits.
• Moderate knowledge of default claims processes for insurers and investors.
• Understand default servicing processes including foreclosure, bankruptcy, loss mitigation and claims.
• Moderate understanding of Agency and investor guidelines.
• Strong interpersonal skills with focus on teamwork and quality in loan evaluation.
• Excellent written and oral communication, organizational and time management skills.
• Ability to communicate effectively with all levels of staff and management.
• Ability to manage work to meet deadlines.
• Ability to handle multiple tasks under pressure and changing priorities

Skills

Attention to detail

Communication skills

Time management

Teamwork

Education

High school diploma

College degree preferred

Job description

Carrington is seeking a Default Claims Quality Assurance Analyst to work remotely from home. You will review and reconcile mortgage insurance claims for accuracy, certify results, and transmit filings to FHA, USDA, PMI, VA, FNMA, and FHLMC.

The target pay is $20.00-$24.50 per hour. Ideal candidates have 1+ year in mortgage servicing default or QA/QC, a high school diploma, and ability to work M-TH 7-5 and Friday 7:30-11:30 with overtime.