Remote QA Analyst – Mortgage Claims (VA/FHA/USDA)

Carrington; Anaheim (CA); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

401(k) with 50% match on first 4%

Educational Reimbursement

Employee referral bonuses

Carrington Charitable Foundation

Job summary

Carrington is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage insurance claims for accuracy. This role is remote from home, with standard hours and potential overtime.

The ideal candidate has 1+ year mortgage servicing default experience or QA/QC experience, and a high school diploma (some college preferred). Target pay is $20.00-$24.50 per hour. Comprehensive benefits and career development opportunities are provided.

Qualifications

• 1+ year mortgage servicing default experience or QA/QC experience in another line of business
• High School diploma required; some college preferred

Responsibilities

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims within investor/insurer timeframes for accuracy
• Validate that all expenses are reconciled and claimed per agency requirements
• Identify errors from QA review and ensure corrections before submission
• Document Mortgage platform with process tracking
• Escalate trends or issues identified from QA of the claim form
• Verify taxes and insurance maintained and paid timely and canceled/endorsed per guidelines
• Ensure procedures around curtailment of interest or advances are followed
• Internal quality assurance of all departmental claim documents
• Complete monthly audits
• Moderate knowledge of default claims processes for insurers and investors
• Understand default servicing processes including foreclosure, Bankruptcy, Loss Mitigation and Claims
• Moderate understanding of Agency and investor guidelines
• Strong interpersonal skills with teamwork and quality on loan evaluation
• Excellent written and oral communication, organizational and time management skills
• Ability to communicate effectively with all levels of staff and management
• Ability to manage work to meet strict deadlines
• Ability to handle multiple tasks under pressure and changing priorities

Skills

Mortgage servicing experience

QA/QC experience

Strong communication

Teamwork

Time management

Education

High School diploma

Some college preferred

Job description

Carrington is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage insurance claims for accuracy. This role is remote from home, with standard hours and potential overtime.

The ideal candidate has 1+ year mortgage servicing default experience or QA/QC experience, and a high school diploma (some college preferred). Target pay is $20.00-$24.50 per hour. Comprehensive benefits and career development opportunities are provided.