Remote VA Claims QA Analyst

Carrington; Salem (OR); Remoto; USD 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive healthcare plans

Discretionary 401(k) match

Employee portal discounts

Customized training programs

Employee referral bonuses

Educational Reimbursement

Carrington Charitable Foundation

Descrizione del lavoro

Carrington is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage insurance claims (FHA, VA, PMI, USDA, FNMA, and FHLMC) for accuracy, certifying and transmitting filings. The role emphasizes adherence to company policies and US laws, with a target pay of $20.00–$24.50/hr and remote work possibilities.

Responsibilities include auditing claims for accuracy, reconciling expenses, signaling and correcting errors, and documenting processes.

Competenze

• High School diploma required; some college preferred.
• 1+ years mortgage servicing default experience or QA/QC experience in another line of business.
• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed.

Mansioni

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims within investor/insurer timeframes for accuracy.
• Validate that all expenses are reconciled and claimed per agency requirements.
• Identify errors from QA review and ensure corrections before reimbursement submission.
• Document Mortgage platform with appropriate process tracking.
• Escalate trends or issues from QA of the claim form.
• Verify taxes and insurance are maintained and paid timely per guidelines.
• Ensure curtailment of interest or advances procedures are followed.
• Perform internal quality assurance of all departmental claim documents.
• Complete monthly audits assigned.
• Understand default claims processes for insurers and investors.
• Understand the default servicing process including foreclosure, Bankruptcy, Loss Mitigation and Claims.
• Understand Agency and investor guidelines.
• Demonstrate teamwork and strong loan evaluation focus.
• Maintain excellent written and oral communication, organization and time management.

Conoscenze

Quality assurance

Loan evaluation

Communication skills

Formazione

High School diploma

Some college

Descrizione del lavoro

Carrington is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage insurance claims (FHA, VA, PMI, USDA, FNMA, and FHLMC) for accuracy, certifying and transmitting filings. The role emphasizes adherence to company policies and US laws, with a target pay of $20.00–$24.50/hr and remote work possibilities.

Responsibilities include auditing claims for accuracy, reconciling expenses, signaling and correcting errors, and documenting processes.