Remote VA Claims QA Analyst - Mortgage Servicing

Carrington; Olympia (WA); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Comprehensive healthcare

401(k) match

Employee discounts

Educational reimbursement

Training programs

Referral bonuses

Job summary

Carrington is seeking a Default Claims Quality Assurance Analyst to work remote from home. The role focuses on review and reconciliation of FHA, VA, PMI, USDA, FNMA, and FHLMC claims for accuracy, certifying filings and transmitting to the appropriate entities.

Strong QA skills and mortgage servicing knowledge are essential. Candidates should have 1+ year of mortgage default or QA/QC experience, be able to work M-TH 7-5 and Fri 7:30-11:30 with overtime as needed, and possess excellent

Qualifications

• High School diploma required; some college preferred.
• One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.
• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed

Responsibilities

• Review all FHA, VA, PMI, USDA, FNMA, and FHLMC claims within investor timeframes for accuracy.
• Validate that all expenses are reconciled and claimed per agency requirements.
• Identify errors from QA review and ensure corrections before reimbursement.
• Document mortgage platform with process tracking.
• Escalate trends or issues identified from QA of the claim form.
• Verify taxes and insurance maintained and paid timely per investor guidelines.
• Ensure curtailment of interest or advances procedures are followed.
• Internal quality assurance of all departmental claim documents.
• Complete monthly audits.
• Understand default claims processes for insurers and investors.
• Understand agency and investor guidelines.
• Communicate effectively with staff and management at all levels.
• Manage workload to meet strict deadlines.
• Handle multiple tasks under pressure and changing priorities

Skills

Interpersonal skills

Communication

Time management

Multitasking

Education

High School diploma

Some college preferred

Job description

Carrington is seeking a Default Claims Quality Assurance Analyst to work remote from home. The role focuses on review and reconciliation of FHA, VA, PMI, USDA, FNMA, and FHLMC claims for accuracy, certifying filings and transmitting to the appropriate entities.

Strong QA skills and mortgage servicing knowledge are essential. Candidates should have 1+ year of mortgage default or QA/QC experience, be able to work M-TH 7-5 and Fri 7:30-11:30 with overtime as needed, and possess excellent