Remote VA Mortgage Claims QA Analyst I

Carrington; City of Albany (NY); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Community foundation support

Job summary

Carrington in the United States is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage insurance claims for accuracy, certify results, and transmit filings to FHA, USDA, PMI, VA, FNMA, and FHLMC.

This role supports the default claims process, ensures expenses are reconciled, documents tracking, and maintains timely communication with staff; the target pay is $20.00 - $24.50 per hour, with overtime as needed.

Qualifications

• High School diploma required; some college preferred.
• One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.
• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed.

Responsibilities

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims within investor/insurer timeframes for accuracy.
• Validate that all expenses within the system have been reconciled and claimed in accordance to agency requirements.
• Identify errors from QA and ensure corrections are completed before submitting the claim for reimbursement.
• Document Mortgage platform with appropriate process tracking.
• Escalate trends or issues identified from QA of the claim form.
• Verify taxes and insurance maintained and paid timely and cancelled/endorsed according to guidelines.
• Ensure procedures around curtailment of interest or advances are followed.
• Internal quality assurance of all departmental claim documents.
• Complete monthly audits assigned.
• Moderate knowledge of default claims processes for insurers and investors.
• Understand default servicing processes including foreclosure, bankruptcy, loss mitigation and claims.
• Communicate effectively with staff and management at all levels.
• Manage workload to meet strict deadlines and handle multiple tasks under pressure.

Education

High School diploma

Some college

College graduate

Job description

Carrington in the United States is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage insurance claims for accuracy, certify results, and transmit filings to FHA, USDA, PMI, VA, FNMA, and FHLMC.

This role supports the default claims process, ensures expenses are reconciled, documents tracking, and maintains timely communication with staff; the target pay is $20.00 - $24.50 per hour, with overtime as needed.