Remote Claims QA Analyst — Mortgage & VA Claims Expert

Carrington; Lincoln (NE); Remoto; USD 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare plans

401(k) match

Employee discounts

Descrizione del lavoro

Carrington is seeking a Default Claims QA Analyst to review and reconcile mortgage insurance claim filings for accuracy. The role supports FHA, VA, PMI, USDA, FNMA, and FHLMC claims and requires attention to agency guidelines, timely processing, and strong communication.

The position offers a remote setup, standard hours M-TH 7-5 and Fri 7:30-11:30 with potential overtime. The target pay ranges from $20.00 to $24.50 per hour, reflecting experience in mortgage servicing defaults.

Competenze

• High School diploma required; some college preferred.
• One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.
• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed

Mansioni

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims within investor/insurer timeframes for accuracy.
• Validate expenses reconciled and claimed per agency requirements.
• Identify errors from QA review and ensure corrections before reimbursement submission.
• Document Mortgage platform with process tracking.
• Escalate trends or issues identified from QA of the claim form.
• Verify taxes and insurance maintained and paid timely per guidelines.
• Ensure procedures around curtailment of interest or advances are followed.
• Responsible for internal quality assurance of all departmental claim documents.
• Complete monthly audits assigned.
• Moderate knowledge of default claims processes for insurers and investors.
• Understand the default servicing process including foreclosure, bankruptcy, loss mitigation and claims.
• Moderate understanding of Agency and investor guidelines.
• Strong interpersonal, teamwork, and quality in loan evaluation.
• Excellent written and oral communication, organizational and time management skills.
• Ability to communicate with all staff levels and manage deadlines.
• Ability to handle multiple tasks under pressure and changing priorities

Conoscenze

Interpersonal skills

Written & verbal communication

Time management

Loan evaluation quality

Formazione

High school diploma

Some college preferred

Strumenti

Mortgage platform

Descrizione del lavoro

Carrington is seeking a Default Claims QA Analyst to review and reconcile mortgage insurance claim filings for accuracy. The role supports FHA, VA, PMI, USDA, FNMA, and FHLMC claims and requires attention to agency guidelines, timely processing, and strong communication.

The position offers a remote setup, standard hours M-TH 7-5 and Fri 7:30-11:30 with potential overtime. The target pay ranges from $20.00 to $24.50 per hour, reflecting experience in mortgage servicing defaults.