Remote VA Benefits Certifying Official I

National University; Oregon; Hybrid; USD 28.000 - 32.000; Vollzeit

Zusammenfassung

National University is seeking a School Certifying Official (SCO) to advise students on Veterans Education Benefits, certify enrollments with VA, and liaise with campus teams. The role emphasizes accuracy, compliance, and responsive service to veterans and military students.

The SCO handles inquiries via phone, email, text, and chat; maintains documentation in PeopleSoft; supports policy updates and training; and ensures timely processing and reporting of benefits. Remote work options may apply.

Qualifikationen

• Knowledge of Veteran Education Benefits (VEB) and related federal/state programs.
• Experience certifying enrollment statuses and handling VA documentation.
• Familiarity with VA Once and other VA systems.
• Strong customer service and communication skills.

Aufgaben

• Evaluate student eligibility for benefits by reviewing enrollment and financial records.
• Process VA enrollment certifications with Registrar, Financial Aid, and Student Accounts.
• Interviews with students/veterans; coordinate benefits delivery with VA offices; update systems.

Kenntnisse

Veteran Benefits knowledge

Customer service

Communication

Regulatory compliance

Problem solving

Ausbildung

Bachelor's degree preferred

Associate degree or equivalent experience

Tools

PeopleSoft

MS Outlook

Excel

Word

Jobbeschreibung

National University is seeking a School Certifying Official (SCO) to advise students on Veterans Education Benefits, certify enrollments with VA, and liaise with campus teams. The role emphasizes accuracy, compliance, and responsive service to veterans and military students.

The SCO handles inquiries via phone, email, text, and chat; maintains documentation in PeopleSoft; supports policy updates and training; and ensures timely processing and reporting of benefits. Remote work options may apply.