Remote Utility Sales Support Specialist

Tech Sales Jobs; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401k with company contributions

Life insurance (2x base pay)

AD&D

Paid holidays

Parental leave

Job summary

ABB Installation Products Division is seeking a Utility Sales Support professional to manage daily customer activities, including order entry, tracking and order management with local business units and ABB groups. The role is remote in the United States and reports to Inside Sales Director.

You will coordinate with business units to ensure on-time delivery, assist on bid proposals and support agent accounts, using ABB tools and systems to configure products and process orders; prior experience

Qualifications

• Bachelor’s degree in engineering, business or related field preferred.
• Minimum 3 years of technical customer support experience in industrial/utility fields.
• General knowledge of power transmission & distribution products preferred.
• Experience with B2B customer support is preferred.
• Proficient in using computer databases and related tools.

Responsibilities

• Execute daily customer activities including order entry, tracking and order management.
• Coordinate with local business units to track orders and ensure on-time delivery.
• Coordinate input from ABB groups to ensure bid proposals meet customer requirements.
• Handle multiple projects and adapt to prioritization changes.
• Attend meetings to exchange information and analyze contract requirements.
• Investigate technical problems and establish corrective actions.

Skills

Technical customer support

Power transmission & distribution

B2B customer support

Database usage

Work authorization (US)

Education

Bachelor’s degree in engineering or business

Job description

ABB Installation Products Division is seeking a Utility Sales Support professional to manage daily customer activities, including order entry, tracking and order management with local business units and ABB groups. The role is remote in the United States and reports to Inside Sales Director.

You will coordinate with business units to ensure on-time delivery, assist on bid proposals and support agent accounts, using ABB tools and systems to configure products and process orders; prior experience