Remote Utility Sales & Order Support Specialist

ABB Inc.

West Virginia

Remote

USD 83,000 - 133,000

Full time

4 days ago

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Benefits offered by this job

Health benefits

401(k) plan with company contributions

Paid holidays

Employee discount program

Job summary

ABB Inc. in the United States is seeking an Inside Sales Support specialist to execute daily customer activities, including order entry, tracking, and order management with local business units and other ABB groups.

The role also supports agent accounts and may require domestic travel. You will coordinate input to ensure bids meet customer requirements and respond promptly to changes in priorities while leveraging ABB's tools and systems.

Qualifications

Bachelor's Degree in engineering, business or related field preferred.
Minimum 5 years of technical customer support experience in industrial/utility contexts or equivalent.
General knowledge of power transmission & distribution products/systems preferred.
Experience with business-to-business customer support encouraged.
Candidate must have work authorization to work in the United States.

Responsibilities

Execute daily customer activities including order entry, tracking and order management.
Coordinate with local business units to track orders and ensure on-time delivery.
Collaborate with ABB groups to ensure bids meet customer requirements.
Process information for multiple projects and adapt to priority changes.
Attend meetings to exchange information and analyze contract requirements; may travel domestically.