Remote Triage Nurse (RN) – Patient-Centered Care

CVS Health; Nebraska; Hybrid; USD 36,000 - 103,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours by addressing patients' medical, social, and psychological needs telephonically. This full-time, remote role requires 40 hours per week, with a competitive hourly pay range and comprehensive benefits.

You will provide confident care, document calls, schedule appointments, and help patients access transportation.

Qualifications

• Active RN license in all OSH practice states.
• Ability to manage time and work autonomously with consistent reliability.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Provide confident and professional service to OSH patients.
• Follow prescription refill policies.
• Document clearly during and after calls.
• Complete all patient requests prior to ending a call.
• Schedule appointments and arrange transportation for clinic visits.

Skills

Time management

Reliability

Communication

Customer service

Education

Registered Nurse license (RN)

Tools

Google Suite

Job description

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours by addressing patients' medical, social, and psychological needs telephonically. This full-time, remote role requires 40 hours per week, with a competitive hourly pay range and comprehensive benefits.

You will provide confident care, document calls, schedule appointments, and help patients access transportation.