Remote Travel Support Specialist | Customer Care Pro

Kopp Travels; Tallahassee (FL); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Remote position with flexible scheduling

Opportunities for growth

Travel perks and exclusive discounts

Ongoing training and guidance

Job summary

A leading travel agency is seeking a reliable Travel Customer Support Specialist to assist clients throughout their travel journey. This fully remote position involves responding to inquiries, assisting with bookings, and providing information about travel requirements. Ideal candidates will have excellent communication skills and a passion for travel. The company offers flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Experience in customer service preferred, travel or hospitality experience is a plus.
• Must exhibit empathy and strong problem-solving skills.
• Should be dependable and able to manage multiple tasks.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.
• Follow up with clients to confirm details and satisfaction.
• Handle concerns professionally with strong problem-solving.

Skills

Excellent written and verbal communication skills

Customer service experience

Organized and detail-oriented

Comfortable using technology

Passionate about travel

Job description

A leading travel agency is seeking a reliable Travel Customer Support Specialist to assist clients throughout their travel journey. This fully remote position involves responding to inquiries, assisting with bookings, and providing information about travel requirements. Ideal candidates will have excellent communication skills and a passion for travel. The company offers flexible scheduling, travel perks, and opportunities for growth within the agency.