Remote Travel Support Specialist | Customer Care Pro

Kopp Travels; Knoxville (TN); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

100% remote position

Opportunities for growth

Travel perks

Supportive team environment

Job summary

A travel agency is seeking a Travel Customer Support Specialist to assist clients throughout their travel journey. This remote position involves responding to inquiries, assisting with bookings, and providing accurate travel information. The ideal candidate should have excellent communication skills, a customer service background, and a passion for travel. The role offers flexible scheduling and travel perks, creating memorable experiences for clients. Apply today to start your journey with us.

Qualifications

• Customer service experience, preferably in travel or hospitality.
• Strong written and verbal communication skills.
• Detail-oriented and organized.
• Comfortable learning new technology and booking systems.
• Enthusiastic about travel and helping clients.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information on destinations and agency policies.
• Follow up to ensure client satisfaction.
• Handle client concerns professionally and empathetically.

Skills

Excellent written and verbal communication skills

Customer service experience

Organized and detail-oriented

Comfortable using technology

Passionate about travel

Job description

A travel agency is seeking a Travel Customer Support Specialist to assist clients throughout their travel journey. This remote position involves responding to inquiries, assisting with bookings, and providing accurate travel information. The ideal candidate should have excellent communication skills, a customer service background, and a passion for travel. The role offers flexible scheduling and travel perks, creating memorable experiences for clients. Apply today to start your journey with us.