Remote Travel Support Specialist | Customer Care Pro

Kopp Travels; Reno (NV); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Flexible scheduling

Opportunities for growth

Travel perks

Supportive team environment

Job summary

A travel agency is seeking a reliable Travel Customer Support Specialist to provide exceptional client support throughout the travel journey. This remote position involves assisting clients with inquiries, bookings, and providing accurate travel information. The ideal candidate enjoys helping others, has excellent communication skills, and is detail-oriented. The role offers opportunities for growth, travel perks, and a supportive team environment. If you're enthusiastic about travel and customer service, this job is for you.

Qualifications

• Customer service experience (travel or hospitality is a plus).
• Strong problem-solving skills.
• Passionate about travel and customer experience.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about travel and agency policies.
• Follow up with clients to confirm trip details.
• Handle questions with empathy and professionalism.

Skills

Excellent written and verbal communication skills

Customer service experience

Organized

Detail-oriented

Comfortable using technology

Job description

A travel agency is seeking a reliable Travel Customer Support Specialist to provide exceptional client support throughout the travel journey. This remote position involves assisting clients with inquiries, bookings, and providing accurate travel information. The ideal candidate enjoys helping others, has excellent communication skills, and is detail-oriented. The role offers opportunities for growth, travel perks, and a supportive team environment. If you're enthusiastic about travel and customer service, this job is for you.